Meeting Excellence: 33 Tools to Lead Meetings That Get Results（会议效率：使会议取得成效的33种方法） umd mobi chm 夸克云 免费 azw3 下载 pdf

"Parker and Hoffman have delivered a long overdue guide to one of the most troubling events in organizational life--the meeting. They have captured the essence of the meeting and guide the reader on a journey to meeting excellence by providing tools, tips, and techniques that take us well beyond anything done so far. I highly recommend this book to every leader at every level in every organization."

"With staff located in offices throughout the world, our organization is continually facing challenges in communicating and coordinating activities. Making the most of our virtual meetings and squeezing every possible benefit out of the few face-to-face gatherings we have is critically important to the success of our operations. Meeting Excellence is a superb resource for all managers seeking to make their staff gatherings as effective and productive as possible."

"Whether you lead, facilitate, or participate in meetings, this book by Parker and Hoffman is packed with extremely useful and often novel tips and techniques to make your experience before, during, and after meetings more productive and enjoyable. I'm confident that the more readers use these authors' practical insights, the less complaints they will have about their own meeting experiences."

"Meeting Excellence is what millions of managers around the world have been seeking--a clear, powerful tool box for planning and facilitating effective meetings. This book will assuredly save your organization countless hours of wasted, frustrating time that it presently spends in unproductive, boring meetings."

"Every person who leads meetings should have a copy of Meeting Excellence. The tools--which cover just about every aspect of preparing for, facilitating and following up on a meeting--are brief, practical, and easy-to-use. I recommend it without reservation."

PA RT 1　PREPARING FOR THE MEETING

　1.Is This Meeting Necessary?

　2.Preparing for Your Next Meeting

　3.How to Prepare an Action Agenda

　4.Defining Team Meeting Roles

　5.How to Integrate a New Member

　6.When a Member Leaves the Team

　7.Establishing Your Team's Ground Rules

　8.Components of a New Team Kick-Off Meeting

　9.Planning an Off-Site Meeting That's On Target

　10.Your Opening Act: Setting the Tone for an Excellent Meeting

　11.E-Mail Excellence

PART 2　FACILITATING THE MEETING

　12.Meeting Time Management: When to Meet, How Long to Meet,and When to Take a Break

　13.Staying on Track

　14.How to Get Effective Participation

　15.Building a Foundation of Trust

　16.Communicating in a Videoconference

　17.Teleconference Tips

　18.Achieving Clear Communication in a Multicultural Meeting

　19.How to Make a Decision

20.Presenting at a Team Meeting

21.Resolving Conflicts in a Team Meeting

22.Responding to Nonverbal Communication

23.Managing Meeting Monsters: Dealing with Difficult Behavior in Team Meetings

24.Serious Fun at Team Meetings? You're Kidding!

25.Eating Well = Meeting Well

PART 3　CLOSING AND FOLLOWING UP ON THE MEETING

26.Ending Meetings On Time and On Target

27.Meeting Evaluation: A Two-Minute Drill

28.Meeting Evaluation: A Five-Minute Activity

29.Meeting Evaluation: A Ten-Minute Assessment

30.Meeting Notes: Capturing the Essence of Your Meeting

31.Getting Action on Action Items

32.After-Meeting Actions

33.Managing External Communications

PART 4　RESOURCES

A.Web-Based Meeting Tools

B.The Seven Sins of Deadly Meetings

C.Are You a Meeting Marvel? A Self-Test for Meeting Participants

D.What Would You Do? Problem Situations for Meeting Facilitators

E.Meeting Excellence: Your Final Exam

F.Annotated Bibliography of Meeting Resources

About the Authors

Index

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书籍介绍

"Meeting Excellence" is a comprehensive resource that provides a wide range of ready-to-use tools that have been developed and tested by a meeting initiative within Novartis Pharmaceuticals. It is based on years of research observing team meetings, examining existing meeting documents, and conducting a number of intensive individual interviews in the U.S. and Europe.This important book offers the information and tools needed to prepare, facilitate, and follow up on all your meetings. Step by step, "Meeting Excellence" shows how to: create an action-focused meeting agenda; ensure that everyone participates in discussion; deal with disruptive and inattentive people; develop a climate of trust among meeting participants; create and deliver effective meeting presentations; stay on track to achieve your meeting goals; achieve clear communication during a multicultural meeting; liven up a dreary and unproductive meeting; close your meeting on an upbeat and positive note; get action on team action items; improve meeting communications with line management; evaluate your meeting quickly and effectively; and, choose among various web-based meeting tools.