项目管理人员要素：激发团队及其动力的概念、工具与技巧 Human Factors in Project Management umd mobi chm 夸克云 免费 azw3 下载 pdf

　　In Human Factors in Project Management, author Zachary —a noted trainer and acclaimed leader of more than 250 project teams—provides a summary of "people-based" management skills and techniques that can be applied when working in a team environment. This comprehensive resource brings together in one book new and current models in team motivation and integrates the most significant concepts in team motivation and behaviors into a single set of principles called "Human Factors."

shows how these factors can be applied to the most challenging issues facing 　　project managers today including；

Motivating a diverse workforce；

Facilitating team decisions；

Resolving interpersonal conflicts；

Managing difficult people；

Strengthening team accountability；

Communications；

Leadership.

Acknowledgments.

The Author.

Introduction.

ONE: Emergence of Human Factors.

TWO: Human Factors and Team Dynamics in Project Management.

THREE: Key Elements of Team Performance: Content.

FOUR: Key Elements of Team Performance: Process.

FIVE: Key Elements of Team Performance: Behavior.

SIX: Secrets of Managing the Three Key Elements.

SEVEN: Key Stages of Team Development.

EIGHT: Moving the Team Forward: Facilitation Techniques.

NINE: Personal Space.

TEN: Team Conflicts.

ELEVEN: How Conflicts Affect Personal Space.

TWELVE: Expanding Your Space.

THIRTEEN: Managing Good and Bad Behaviors.

FOURTEEN: Raising Your Game.

FIFTEEN: Those Who Break Through Will Never Go Back.

SIXTEEN: Hearts and Minds of Human Factors.

SEVENTEEN: Personal Leadership: Putting It All Together.

Epilogue.

References.

Index.

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In Human Factors in Project Management, author Zachary Wong—a noted trainer and acclaimed leader of more than 250 project teams—provides a summary of "people–based" managementskills and techniques that can be applied when working in a team environment. This comprehensive resource brings together in one book new and current models in team motivation and integrates the most significant concepts in team motivation and behaviors into a single set of principles called "Human Factors." Wong shows how these factors can be applied to the most challenging issues facing project managers today including Motivating a diverse workforce Facilitating team decisions Resolving interpersonal conflicts Managing difficult people Strengthening team accountability Communications Leadership