极端发展EXTREME FACILITATION: GUIDING GROUPS THROUGH CONTROVERSY AND COMPLEXITY umd mobi chm 夸克云 免费 azw3 下载 pdf

　　Extreme Facilitation picks up where other books on the topic leave off to present a revolutionary method that helps large, unwieldy, adversarial, and apparently dysfunctional groups achieve consensus and reach objectives on divisive and contentious issues no matter how long the group has been struggling.

Throughout the book, expert facilitator Suzanne Ghais shows how extreme facilitation - which puts on the emphasis on creativity, flexibility, and customization - can change how group members interact with one another and how participants view the issues even in the most challenging and exceptionally difficult situations. Extreme Facilitation covers the preparatory phases of the process, including assessment, convening, and contracting. Ghais also offers vital information on process design and tips for handling situations that many facilitators find particularly challenging.

Acknowledgments

Introduction

Part One: Foundations

　1 The Right Stuff: What It Takes to Be an Extreme Facilitator

　2 The Facilitator as Architect

Part Two: Preparation

　3 Assessment: The Essential First Step

　4 Convening: Creating a Democratic Table

　5 Contracting: Setting Yourself Up for Success

Part Three: Conducting the Process

　6 Process Basics: The Beginner’s Guide to Facilitation

　7 The Physical Capacity: The Foundation

　8 The Emotional Capacity: Welcoming and Working with Feelings

　9 The Intellectual Capacity: Facilitating Complex Issues

　10 The Intuitive Capacity: Sparking Insights and Ideas

　11 The Spiritual Capacity: Helping Groups Transcend Their Limitations

　12 Putting It All Together

Bibliography

About the Author

Index

SUZANNE GHAIS is program manager at the internationally renowned conflict resolution organization CDR Associates. She has facilitated a wide variety of group processes in the organizational and public-policy arenas. She has worked with large and small cor

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书籍介绍

Extreme Facilitation picks up where other books on the topic leave off to present a revolutionary method that helps large, unwieldy, adversarial, and apparently dysfunctional groups achieve consensus and reach objectives on divisive and contentious issues no matter how long the group has been struggling. Throughout the book, expert facilitator Suzanne Ghais shows how extreme facilitation - which puts on the emphasis on creativity, flexibility, and customization - can change how group members interact with one another and how participants view the issues even in the most challenging and exceptionally difficult situations. Extreme Facilitation covers the preparatory phases of the process, including assessment, convening, and contracting. Ghais also offers vital information on process design and tips for handling situations that many facilitators find particularly challenging.