会议效率：使会议取得成效的33种方法 MEETING EXCELLENCE umd mobi chm 夸克云 免费 azw3 下载 pdf

Meeting Excellence is a comprehensive resource that provides a wide range of ready-to-use tools that have been developed and tested by a meeting initiative within Novartis Pharmaceuticals. It is based on years of research observing team meetings, examining existing meeting documents, and conducting a number of intensive individual interviews in the U.S. and Europe. This important book offers the information and tools needed to prepare, facilitate, and follow up on all your meetings. Step by step, Meeting Excellence shows how to

Create an action-focused meeting agenda

Ensure that everyone participates in discussion

Deal with disruptive and inattentive people

Develop a climate of trust among meeting participants

Create and deliver effective meeting presentations Stay on track to achieve your meeting goals

Achieve clear communication during a multicultural meeting Liven up a dreary and unproductive meeting Close your meeting on an upbeat and positive note Get action on team action items

Improve meeting communications with line management Evaluate your meeting quickly and effectively Choose among various web-based meeting tools

Preface

PART 1: PREPARING FOR THE MEETING

1.Is This Meeting Necessary?

2.Preparing for Your Next Meeting

　3.How to Prepare an Action Agenda

　4.Defining Team Meeting Roles

　5.How to Integrate a New Member

　6.When a Member Leaves the Team

　7.Establishing Your Team’s Ground Rules

　8.Components of a New Team Kick-Off Meeting

　9.Planning an Off-Site Meeting That’s On Target

　10.Your Opening Act: Setting the Tone for an Excellent Meeting

　11.E-Mail Excellence

PART 2: FACILITATING THE MEETING

　12.Meeting Time Management: When to Meet, How Long to Meet, and When to Take a Break

　13.Staying on Track

　14.How to Get Effective Participation

　15.Building a Foundation of Trust

　16.Communicating in a Videoconference

　17.Teleconference Tips

　18.Achieving Clear Communication in a Multicultural Meeting

　19.How to Make a Decision

　20.Presenting at a Team Meeting

　21.Resolving Conflicts in a Team Meeting

　22.Responding to Nonverbal Communication

　23.Managing Meeting Monsters: Dealing with Difficult Behavior in Team Meetings

　24.Serious Fun at Team Meetings? You’re Kidding!

　25.Eating Well = Meeting Well

PART 3: CLOSING AND FOLLOWING UP ON THE MEETING

　26.Ending Meetings On Time and On Target

　27.Meeting Evaluation: A Two-Minute Drill

　28.Meeting Evaluation: A Five-Minute Activity

　29.Meeting Evaluation: A Ten-Minute Assessment

　30.Meeting Notes: Capturing the Essence of Your Meeting

　31.Getting Action on Action Items

　32.After-Meeting Actions

　33.Managing External Communications

PART 4: RESOURCES

　A.Web-Based Meeting Tools

　B.The Seven Sins of Deadly Meetings

　C.Are You a Meeting Marvel? A Self-Test for Meeting Participants

　D.What Would You Do? Problem Situations for Meeting Facilitators

　E.Meeting Excellence: Your Final Exam

　F.Annotated Bibliography of Meeting Resources

About the Authors

Index

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作者简介：

　　Glenn Parker works with organizations to create and sustain high-performing teams, effective team players, and team-based systems. He is the author of fifteen books, including the best-selling Cross-Functional Teams and Team Players and Teamwork.

书籍介绍

"Meeting Excellence" is a comprehensive resource that provides a wide range of ready-to-use tools that have been developed and tested by a meeting initiative within Novartis Pharmaceuticals. It is based on years of research observing team meetings, examining existing meeting documents, and conducting a number of intensive individual interviews in the U.S. and Europe.This important book offers the information and tools needed to prepare, facilitate, and follow up on all your meetings. Step by step, "Meeting Excellence" shows how to: create an action-focused meeting agenda; ensure that everyone participates in discussion; deal with disruptive and inattentive people; develop a climate of trust among meeting participants; create and deliver effective meeting presentations; stay on track to achieve your meeting goals; achieve clear communication during a multicultural meeting; liven up a dreary and unproductive meeting; close your meeting on an upbeat and positive note; get action on team action items; improve meeting communications with line management; evaluate your meeting quickly and effectively; and, choose among various web-based meeting tools.