How To Say It: Performance Reviews(ISBN=9780735204126) umd mobi chm 夸克云 免费 azw3 下载 pdf

　　A practical, user-friendly guide to the most dreaded of all

business tasks.

Written by two top business trainers, this guide reveals the

strategies and language skills needed to make the most of

performance appraisals-for both the reviewers and the reviewed. It

breaks the process into five simple steps and explains what to say

with hundreds of winning phrases organized by topic (and hundreds

of counterproductive phrases too). Also included is advice on

preparing an agenda, body language, and tone of voice-plus true

success and horror stories.

Acknowledgments  .

Phrase Categories Organized by Topic

Phrase Categories Organized Alphabetically

SECTION I: What They Never Tell You About

Performance Reviews

  1. What They Told You About Performance Reviews Is

Wrong

 2. The Five Essential Processes of the Totally Integrated

Performance System (TIPS)

 3. The Five Steps of a Masterful Performance Review

 4. Why Timing Is Everything

 5. You Gotta Know the Law

SECTION I1: Preparation

 6. Documentation Dos and Don'ts

 7. Setting the Scene for Success

 8. Employee Preparation

 9. Manager Preparation

10. Motivate Employees to Change

……

　　Meryl Runion is a communications consultant to corporations

and organizations around the country.

　　Janelle Brittain is a consultant who coaches businesses on

performance management and has been featured in numerous newspaper,

radio and television interviews.

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书籍介绍

A practical, user-friendly guide to the most dreaded of all business tasks.

Written by two top business trainers, this guide reveals the strategies and language skills needed to make the most of performance appraisals-for both the reviewers and the reviewed. It breaks the process into five simple steps and explains what to say with hundreds of winning phrases organized by topic (and hundreds of counterproductive phrases too). Also included is advice on preparing an agenda, body language, and tone of voice-plus true success and horror stories.