人力资源的绩效评估之发展Assessing The Financial Benefits Of Human Resource Development umd mobi chm 夸克云 免费 azw3 下载 pdf

In this practical book, Richard A. Swanson offers a comprehensive approach to forecasting and analyzing the financial implications of any HRD initiative. Packed with step-by-step tools and worksheets, illustrated through a variety of case studies, and featuring the author's state-of-the-art insights, this book offers HRD professionals an essential resource for planning and budgeting, presenting recommendations to executives and department leaders, and keeping their organizations on the cutting edge.

List of Figures

Preface

1 Focusing on Financial Results from

HRD Investments

Mission-Related Outputs

Framework for Assessing Financial Benefits

Illustrations of Practice

　Bottom-Line Orientation

　Playing by Corporate Rules

　What Is the Gain?

　Conclusion

2 Financial Assessment Basics

　The HRD Fantasy

　Exploding HRD Myths

　No Need--No Benefit

　Connecting Needs with Benefits

　HRD Role Shift

　Cost-Only View of HRD

　Benefit Aspect of Cost-Benefit Analysis

　Performance Value

　HRD Benefit Assessment Model

　Forecasted Versus Actual Assessments

　A New View of HRD's Role

　Conclusion

3 Process of Assessing Financial Benefits

　Methods for Assessing Financial Benefits

　Tram Ride Case

　Forecasting Financial Benefit Method

　Actual Financial Benefit Method

　Approximated Financial Benefit Method

　Conclusion

4 Calculating the Performance Value

　Performance Opportunity

　Talking Management's Language

　An Approach to Performance Value Analysis

　Computing the Performance Value

　Performance Description

　Explanation of the Subquestions

　Performance Levels

　Unit of Performance Decision

　Value of Unit of Performance

　Time to Reach Performance Goal

　Assessment Period

　Participation

　Work Performance During the HRD Program

　Total Performance During the HRD Program

　Value of Performance During Assessment Period

　Performance Value Gain per Worker/Group/System

　Total Performance Value Gain

　Conclusion

5 Calculating the Cost

　Credibility Is Essential

　Thinking About Costs

　Analyzing Costs

……

6 Calculating the Benefit

7 Forecasted Financial Benefits-Case Examples

8 Actual Financial Benefits-Case Examples

9 Approximated Financial Benefits-Case Examples

10 Presenting Financial Benefit Data to Management

Appendix A Everything Important in Business and Industry Is Evaluated

Appendix B Demonstrating the Financial Benefit of Human Resource Development: Status and Update on the Theory and Practice

Appendix C Reporducible Forms for Assessing Financial Benefits of Human Resource Development

References

Index

About the Author

Richard A. Swanson is professor and director of the Human Resource Development Research Center at the University of Minnesota. He has thirty years of consulting experience and has written more than 180 articles and books in the field. He lives in St. Paul

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